So many people think that sales is easy, and in some ways it can be. The hardest part about sales is when you don’t get the deal. How resilient you are determines how successful you can be. Resilience is the ability to withstand or recover from difficult situations. No one likes to be in a difficult situation, but how we deal with it and bounce back requires a plan of action. Too many times our egos or feelings are damaged making it difficult to handle the situation appropriately. John Maxwell, a world-renowned author, has said there are two kinds of people–one that needs to feel good in order to do something and one that needs to do something in order to feel good. I think that the latter is the resilient one with action required to feel good. Mr. Maxwell goes on to say that action triggers emotion. Your emotion must be filled with a fire that fuels your pride to be bigger than your quit. That is your biggest challenge in sales. Start with a plan, stay focused, and revisit the lost deal later. Strive to be resilient and battle your way to success.