Operations Staff

Click on a team member below to view their bio.

Cherí Swanson, CFE
Vice President, Quality Field Manager
Cherí Swanson, CFE

Vice President, Quality Field Manager

Cherí has more than 30 years of real estate, mortgage, and title experience beginning as a Realtor in 1976. She has spent the majority of her career in the title industry as an escrow officer, branch manager, national training officer, and most recently as a compliance and quality assurance officer for a regional underwriter. Her previous work history has given her the experience of closing real estate transactions, which she now uses to verify that procedures are conducted properly. Cheri will be working with our independent agents to identify areas of concern and providing compliance solutions.

Cherí is a member of the Texas Land Title Association where she is an active volunteer and continues to maintain her real estate broker’s license.

April Roberts
Vice President, Agency Services/ Director of Education & Training
April Roberts

Vice President, Agency Services/ Director of Education & Training

April has recently joined FNTI as the VP, Agency Services and Director of Education and Training, bringing with her 18 years of title experience. She dedicates herself to providing the best service by improving and cultivating an environment where everyone is informed and educated on the title/closing process. She is always seeking the most current information available within our industry, engaging her peers and colleagues on new and different processes, communicating effectively with all parties to ensure that every consumer, client, and party involved understands with certainty that they are her number one priority!

Her goal is to make sure the process is very smooth. She focuses on building relationships with clients, working as a team, and realizes that every day presents an opportunity to learn something new! She believes you should focus on what is important, capture the good times, and develop from the negatives to give the best overall customer service experience to all clients.

“It is your WORK in life that is the ultimate representation of your true self. Work is a part of you – take pride in it as your clients will benefit greatly from YOUR work.”April is a homegrown, hometown girl. She is excited to share her love of the industry and hometown culture with her new husband Heath Roberts and her blended family. In her spare time, April enjoys working on the farm, spending time with family, and watching her children grow into beautiful, smart, compassionate people!

Tim McDonald, CPA
Risk Assessment Officer
Tim McDonald, CPA

Risk Assessment Officer

Bio coming soon.

Emily Moore
Accounts Payable
Emily Moore

Accounts Payable

Emily Froggatt joined FNTI in January of 2014. She completed the Land Title School of Texas sponsored by the Texas Land Title Association in February of 2015.

Heather Stubbs
Data Entry Specialist
Heather Stubbs

Data Entry Specialist

Heather Stubbs joined FNTI in April of 2016 as receptionist, setting up new accounts and assists users with FirstNET Agent Portal, processes home office issue and policy remittances. She is also assisting our Agency Department with certificates of completion for continuing education for FNTI’s monthly webinars.

Tamela Sackett
Agency Administrator
Tamela Sackett

Agency Administrator

Kristine Prather
Data Entry Specialist
Kristine Prather

Data Entry Specialist

Spencer Laboda
Data Entry Specialist
Spencer Laboda

Data Entry Specialist

Tammy Head
Data Entry Specialist
Tammy Head

Data Entry Specialist

Jennifer Laboda
Accounts Receivable
Jennifer Laboda

Accounts Receivable

Lori Gardner
Director of State Licensing & Compliance
Lori Gardner

Director of State Licensing & Compliance