First things first…no more daylight saving time!
Now that I got that out of the way, let’s talk about what we want to become in your lives—a friend.
Looking at our remittances (which are again on another record pace), it is interesting to see that the closer our relationship is with an agent, the greater the market share we receive. This is a simple enough concept, but the work to get there is not so simple and is one we wake up thinking about (albeit with an hour’s less sleep these days).
One of our mottos, tag lines, mind sets, mantras, etc. is, “We want to take you from customer—to partner (and along with that our advocate)—to friend.
Do me a favor and look at the three levels above and choose which category you place each of your underwriters (not just FNTI) and then ask yourself if the hard-earned remittances you send reflect where they are on this scale.
Let’s get started:
Each you started out and continue to be our customer once you decided FNTI was “okay” to sign up as your underwriter and we thank you for that. But if this is the extent of our relationship, we have some work to do on both sides to grow it.
Below are some questions to ask yourself concerning the customer level. Your answers will help you classify each of your underwriters.
Moving to this next level, you should be able to answer these questions in the positive.
In addition to the things mentioned above, do you consider the team or certain members of the FNTI family as your friend? If so, hopefully some of the below will be answered in the affirmative.
Hopefully these questions will give you some things to ponder about the relationship with each of your underwriters and make you think of FNTI in nothing but glowing and positive vibes.